Frequently

Asked

Questions

(FAQs)

We currently deliver to the following postcodes: BS0, BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS30, BS31, BS32, BS34, BS35, BS36, BS37

NB: More postcodes being add every week, keep following our socials for updates on your area.

We currently operate a twice weekly delivery service (Tuesdays & Fridays), orders placed by midday on Tuesday will be delivered on the following Friday and orders placed by midday on Friday will be delivered on the following Tuesday.

NB: More delivery days will be added during 2026, keep following our socials for updates.

If you going to be out, please specify a drop-off place at the time of ordering. This can be anywhere on your premises (porch, garage, outbuilding etc.) or with a neighbour by prior arrangement.

We offer free delivery to the stated postcodes based on a minimum order value of £20 or over.

Please refer to our Cotswold Foods – Fresh Produce Storage Guide.

Please refer to our Cotswold Foods – Food Allergy Guide, where you will find helpful information on how to safely shop with confidence.

Pre-Pack Foods, the allergen information will be clearly listed on the label by the manufacturer

Loose Fresh Produce, fresh Fruit and Vegetables (unprocessed) are generally considered a safe option, however there are one or two allergy exceptions. We have identified certain Fresh Fruit / Vegetables with (A) that denotes a Product Item that contains or may contain Allergens.

If you spot a problem on delivery, please speak with our driver, as they may be able to resolve the issue immediately. If, however, you had a problem after delivery, please contact us and we will endeavour to resolve the issue swiftly and efficiently. Your satisfaction is our priority.